Privacy Policy

This Privacy Policy was last modified on May 23, 2018.

 

Off The Clock Resumes LLC values your comfort and security as top priorities. This Privacy Policy describes how your personal information is collected, processed, used, and shared when you visit or make a purchase from www.offtheclockresumes.com (the Website). It also describes your choices regarding use, access, and correction of your Personal Information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website. 

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically.

 

CONTENTS: 

 

Information We Collect

When You Visit our Website

You are free to explore the Website without providing any Personal Information about yourself. When you visit the Website, we automatically collect Navigational Information and we may request that you provide Personal Information about yourself when signing up for information or offers.

 

"Personal Information"

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information such as your name, email address, phone number, address, and other information about yourself. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes Payment Information where such information can directly or indirectly identify an individual. We collect and process Payment Information from you when you request or purchase products and services, including credit cards numbers and billing information, using third party PCI-compliant service providers. 

 

"Sensitive Information"

This refers to credit or debit card numbers, personal financial account information, Social Security numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, religious or political affiliations, physical or mental health condition or information, employment information, financial information, or health information. We collect and process Sensitive Information to fulfill orders for products or services purchased.

 

"Navigational Information"

Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

 

Log Files

When you use our Website or view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Off The Clock Resumes to maintain quality of the Website and to provide general statistics regarding use of the Website. See the "Cookies and Similar Technologies" section below for more information.

 

Information We Collect From Third Parties

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

 

Information About Children

The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at hello@offtheclockresumes.com, so that we may delete the information.

 

Cookies and Similar Technologies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.  

Cookies set by the website owner (in this case, Off The Clock Resumes) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies".  Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. 

 

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website.  For example, Off The Clock Resumes keeps track of the Website and pages you visit within Off The Clock Resumes, in order to determine what portion of the Website is the most popular or most used. This data is used to deliver customized content and promotions within the Website to customers whose behavior indicates that they are interested in a particular subject area. Third parties serve cookies through our Website for advertising, analytics and other purposes.  This is described in more detail below.

 

What types of cookies do we use and how do we use them?

The specific types of first and third party cookies served through our Website and the purposes they perform. These cookies include:

  • Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features such as access to secure areas.
  • Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
  • Analytics cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are.
  • Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
  • Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Website through third party social networking and other websites. These cookies may also be used for advertising purposes too.

 

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by visiting http://www.allaboutcookies.org.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

You may opt out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.

 

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website.  We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers' Personal Information.

 

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

 

How We Use Your Personal Information

We use the information we collect only in compliance with this Privacy Policy. Customers who sign up for information or offers and request or purchase products and services are obligated through our agreements with them to comply with this Privacy Policy.

 

We Never Sell Personal Information

We will never sell your Personal Information to any third party. 

 

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  • Improve your browsing experience by personalizing the Website;
  • Send information to you which we think may be of interest to you by email or other means and send you marketing communications relating to our business;
  • Promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
  • Provide other companies with statistical information about our users -- but this information will not be used to identify any individual user;
  • Fulfill orders for purchased products and services and communicate with you regarding the purchased products and services;
  • Send information to you regarding changes to our Terms + Conditions, Privacy Policy, or other legal agreements;
  • Meet legal requirements.

 

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

 

Legal Basis For Processing Personal Information (EEA Visitors Only)

If you are a visitor/customer located in the European Economic Area ("EEA"), Off The Clock Resumes is the data controller of your Personal Information. Off The Clock Resumes' Data Protection Officer can be contacted at hello@offtheclockresumes.com

Our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it. However, we will normally collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from you.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your Personal Information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

 

Use of Navigational Information

We use Navigational Information to operate and improve the Website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Off The Clock Resumes.

 

Customer Reviews and Comments

We post customer reviews and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and review.

 

Use of Credit Card Information

If you give us credit card information, we use it solely to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

 

Social Media Features

Our Website include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

 

External Websites

Our Website provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

 

Public Forums

We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Website if you so request.

 

Retention of Personal Information

How long we keep information we collect about you depends on the type of information.  After such time, we will delete your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible. 

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the purchased products and services, as needed to comply with our legal obligations, to resolve disputes, and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. 

We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created. 

 

How We Share Your Information

We share your Personal Information with third parties to help us use your Personal Information as described above.  Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. We use:

  • Google Analytics (Privacy Policy) to help us understand how our customers use the Site; 
  • Google Drive and Google Contacts (Privacy Policy) for storing contact information;
  • Calendly (Privacy Policy) for scheduling appointments;
  • Cognito Forms (Privacy Policy) for collecting information and processing payments;
  • Stripe (Privacy Policy) for processing payments
  • Zapier (Privacy Policy) for app integration and automation;
  •  MailerLite (Privacy Policy) for communicating additional information about our products or services.

 

Partners

In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

We partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you who we are sharing data with, and provide a link to the co-marketing partner’s privacy policy so you can learn more about how to opt-out of the partner’s communications. These co-marketing partners are required to adhere to our privacy and data protection policies.

 

Corporate Events

If we  are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Off The Clock Resumes on the Website. In this event, you will be notified via email and/or a prominent notice on our Website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

 

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

 

How To Access & Control Your Personal Data

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information.

 

To exercise any of these rights, please contact us at hello@offtheclockresumes.com or by mail to Off The Clock Resumes LLC, 6670 Sunshine Shores, Nine Mile Falls, WA USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken.

 

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, updating your communication preferences, or by sending us email us at hello@offtheclockresumes.com or by mail to Off The Clock Resumes LLC, 6670 Sunshine Shores, Nine Mile Falls, WA USA, Attention: Privacy.

Customers cannot opt out of receiving transactional emails. 

 

Contact Information

If you have additional questions or comments of any kind, if you see anything on the Website that you think is inappropriate, or if you would like to have any or all of your Personal Information withheld from third party organizations and companies and/or from third party service providers, please contact us immediately:

Email: hello@offtheclockresumes.com

Phone: 1-866-271-0631

Mail: Off The Clock Resumes LLC, 6670 Sunshine Shores, Nine Mile Falls, WA 99026 USA